The concept of SaaS – software-as-a-service – has gained a lot of traction in the business world in recent years. When put to use correctly, especially in a small to midsize business, SaaS technologies can significantly reduce operational costs, while maximising both productivity and revenue. Despite this, many businesses have refrained from implementing the innovative practices due to fears like high costs or data safety. 

To the management of an automobile workshop, some of the changes SaaS integration brings can seem counterintuitive or even counterproductive. To refute these fears, we have compiled a list of some of the numerous ways in which SaaS can be of use in this industry.

Software-as-a-service can offer a small business in a highly competitive industry such as car workshops the advantage in competing with larger, potentially more established firms. With the help of cloud services, a small workshop can acquire new customers and market share more efficiently, without having to raise operational costs. 

Dynamic online solutions using cloud databases and features for customers save the time and money of the whole team – from the mechanic to the manager, allowing for work to be concentrated on the customer. A competent webpage and online presence of the workshop further raises customer satisfaction, allowing for what are essentially free marketing boosts.

SaaS can allow for a simpler, more flexible platform for the workshop, which can be modified according to the firm’s specific needs, without having to make large investments of both time and money into building up online infrastructure from scratch. Cloud based software allows for the safe storage of the workshop’s operational data, which can be maintained, modified, and accessed just as required by the workshop in any situation.

Finally and perhaps most importantly, SaaS offers the advantage of remote access to the databases and information of a workshop whenever necessary. This year more than ever, the ability to rearrange non-physical operations such as accounting and bookings into remote work can really determine the viability of a business.

Online solutions, for better or for worse, are no longer the future, but rather the present that businesses in all industries find themselves in. In a “traditional” industry such as the automobile one, embracing innovation through SaaS can really give a workshop the upper hand over competitors.